These terms set out the rules that apply when you open and use a 999btd account — covering how your wallet works, what you can access, and how we handle your information. Access to 999btd depends on your local law and eligible regions; read these terms carefully before you proceed.
Account eligibility rules
Wallet and transaction terms
Nagad & Bank Transfer conditions
Content access scope
POLICY POSTURE
How These Terms Apply to Your Account
By creating an account on 999btd, you confirm that you have read and accepted these terms in full. We may update these terms from time to time; when we do, we will post the revised version on this page and the updated date will appear at the top. Continued use of your account after a revision means you accept the changes. These terms apply to every part of the 999btd platform — the sportsbook, the casino lobby, your account wallet, and any communication you receive from us. They do not override the laws of your jurisdiction. If any part of these terms conflicts with applicable local law, that local law takes precedence for you. Your account wallet holds funds you have deposited through supported payment rails, including Nagad and Bank Transfer. Transactions processed through these rails are subject to the limits and verification steps shown in your account at the time of the transaction. We do not set or control the processing rules of third-party payment providers; those rules are governed by the provider's own terms. We reserve the right to suspend or close an account if we detect a breach of these terms, fraudulent activity, or use from a region where access is not permitted. Where we do so, we will communicate the reason through the contact route registered on your account.
Nagad
Deposits and withdrawals via Nagad are subject to the limits shown in your account wallet at the time of the transaction.
Bank Transfer
Bank Transfer transactions follow the verification steps displayed in your account; processing times depend on your bank.
Account Wallet
Your wallet balance reflects confirmed deposits only. Pending transactions are shown separately until the payment rail confirms them.
Jurisdiction
Access to 999btd depends on your local law and eligible regions. It is your responsibility to confirm that use is permitted where you are.
COVERAGE SCOPE
What These Terms Cover and What They Do Not
These terms apply specifically to your 999btd account and the services we operate directly. Some areas — like third-party payment providers or external links — fall outside our direct control and are governed by their own terms.
Account Access
Covered. Your login credentials, session security, and account-level permissions are all governed by these terms. You are responsible for keeping your login details secure.
Transactions
Covered for deposits and withdrawals processed through 999btd's configured payment rails. The payment provider's own terms apply to how funds move on their network.
Site Content
Covered. All game content, odds displays, promotional notices, and editorial copy on 999btd are subject to these terms and may change without prior notice.
Third-Party Services
Not covered. Links to external sites, payment provider portals, and any service not operated by 999btd are outside the scope of these terms.
YOUR ACCOUNT RIGHTS
Actions Available to You Under These Terms
You have several practical options for managing your account and the information we hold. To review your transaction history, open the wallet section of your account — every confirmed deposit and withdrawal is listed there with a date and reference number. If you notice an error in your account details, such as a registered email or contact number, you can update them directly from the account settings page; follow the verification steps shown there to confirm the change. If you have a question about how your data is used or want to raise a concern about a transaction, you can contact our support team through the routes listed on the contact page. We aim to acknowledge account-related queries through the same channel you used to send them. For formal requests — such as asking us to correct a record or close your account — put the request in writing via the support contact form so we have a clear record of what you asked for and when.
Review Records
Open the wallet section of your account to see a full list of confirmed transactions, each with a date and reference number.
Correct Account Details
Update your registered email or contact number from the account settings page; follow the on-screen verification steps to confirm the change.
Raise a Question
Contact support through the routes on our contact page. Formal requests should be submitted in writing via the support contact form.
Request Account Closure
Submit a written closure request through the support contact form. We will confirm receipt and process the request in line with these terms.
CONTACT ROUTES
How to Reach Us About These Terms
If you have a question about these terms or need to raise a concern about your account, use one of the contact routes below. We handle policy and account queries through the same channels as general support.
Support Contact Form
Submit a written query or formal request through the contact form on our site. This is the recommended route for account corrections and closure requests.
Live Chat
Use the live chat option available in your signed-in account area for general questions about these terms or your wallet.
Email Support
Send account or policy queries to the support email address listed on the contact page of 999btd.
DATA & SECURITY
How We Handle Your Information
We collect only the information needed to operate your account — your registration details, transaction records, and session data. We do not sell your personal information to third parties.
Data Retention
We keep your account and transaction records for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold via the support contact form.
Cookies
We use cookies to keep your session active and to understand how the site is used. You can manage cookie preferences through your browser settings; some features may not work if certain cookies are disabled.
Account Security
Your account is protected by the login credentials you set. We recommend using a unique password and not sharing your login details. If you suspect unauthorised access, contact support immediately through live chat or the contact form.
Policy Changes
When we update these terms, the revised version is posted on this page with an updated date. To request a change to your account records, use the support contact form and we will respond through the same channel.
TERMS FAQ
Common Questions About These Terms
Answers to the questions we hear most often about how these terms work and what they mean for your account.
Do these terms apply to both the sportsbook and the casino sections of my account?
Yes. These terms cover your entire 999btd account, including the sportsbook, casino lobby, and your account wallet. The same rules apply regardless of which section you are using at any given time.
What happens if the terms are updated after I open my account?
We post the revised terms on this page with an updated date. Continuing to use your account after a revision means you accept the updated terms. If you do not agree with a change, you can request account closure through the support contact form.
Can I use 999btd if I am in Bangladesh?
Access depends on your local law and eligible regions. It is your responsibility to confirm that using 999btd is permitted under the laws that apply to you. We do not make eligibility determinations on behalf of individual users.
How do I correct an error in my registered account details?
Open the account settings page while signed in and follow the verification steps shown there to update your email or contact number. For corrections that cannot be made through settings, submit a written request via the support contact form.
Are my Nagad and Bank Transfer transactions covered by these terms?
Transactions processed through 999btd's payment rails, including Nagad and Bank Transfer, are covered by these terms for the account side of the transaction. The payment provider's own terms govern how funds move on their network.
How do I request that my account be closed?
Submit a written closure request through the support contact form on the 999btd contact page. We will confirm receipt and process the request in line with these terms. Your wallet balance at the time of closure will be handled according to the withdrawal steps shown in your account.